Service Packages
Five Ways to Work
With TrueHowell.
Every engagement is custom-scoped, personally led, and built around your specific situation. These five packages represent the most common inflection points we see. If you're not sure where you fit, start with a conversation and we'll figure it out together.
IT Foundation Assessment
For organizations that have outgrown their current IT setup and need to know exactly where things stand before making the next move.
Growing organizations tend to accumulate technology decisions. A system added here, a workaround built there, until the infrastructure that got you to 50 employees starts actively working against reaching 150. Systems that were fine at 10 employees become a problem at 50. Compliance gaps that seemed minor become real liabilities when you're in front of an auditor. TrueLaunch™ is a structured assessment that gives you a clear, documented picture of your current state before your next significant investment.
The output isn't a stack of findings to hand off to your IT team. It's a prioritized, actionable plan your team can execute, with a 90-day, 6-month, and 1-year horizon built in.
What's Included
- Current-state IT infrastructure assessment with documented findings
- Risk and compliance gap identification across your technology and processes
- Technology stack evaluation against your current and projected needs
- Prioritized roadmap with 90-day, 6-month, and 1-year horizons
- Executive summary report written for leadership, not just IT teams
- 60-minute readout and Q&A session with Shene'e directly
Best For
- Growing SMBs (1–50 employees)
- Pre-Series A startups
- Organizations after a leadership change
- Businesses preparing for compliance certification
IT Risk & Compliance Audit
For organizations in regulated environments, those approaching a security audit, or any leadership team that suspects their risk posture is weaker than it looks on paper.
TrueSecure™ is a comprehensive IT risk and compliance audit for organizations that can't afford to be surprised. We assess your security posture, data governance practices, access controls, and compliance alignment against the frameworks that apply to your industry, including NIST, SOC 2, HIPAA, CMMC, and FedRAMP. The gaps we surface are the ones that create real liability.
The deliverable is built for action. A ranked set of remediation priorities, a compliance roadmap with realistic timelines tied to your audit schedule, and an executive presentation your leadership can use in the room.
What's Included
- Comprehensive IT risk assessment with severity ratings and business impact
- Compliance framework gap analysis against applicable standards (NIST, SOC 2, HIPAA, CMMC, and others)
- Access control and data governance review identifying unauthorized exposure
- Security posture evaluation across systems, processes, and people
- Risk register with ranked remediation priorities and ownership assignments
- Compliance roadmap with timeline estimates tied to your audit or certification timeline
- Executive presentation with stakeholder Q&A led by Shene'e
Best For
- Healthcare organizations (HIPAA)
- Government contractors (CMMC, FedRAMP)
- Financial services firms
- Organizations pursuing SOC 2 certification
- Companies after a security incident
Digital Transformation & ERP Strategy
For organizations committing significant time, money, and organizational energy to a technology change that has to succeed.
ERP implementations, cloud migrations, process automation, and system integrations are the highest-stakes projects an organization can undertake. They're expensive, disruptive, and disproportionately likely to go over budget or under-deliver when program management is weak. TrueOptimize™ brings the same rigor Shene'e applied to a $6.3M SAP transformation across two countries to your engagement, at a scale and cost that makes sense for your organization.
We manage the full lifecycle from requirements definition and vendor selection through implementation oversight and post-go-live stabilization. The goal isn't a successful launch. It's a successful outcome your team can sustain.
What's Included
- Digital transformation strategy and roadmap tied to your specific business goals
- ERP requirements definition and vendor selection support, so you choose the right platform for your needs
- Project management office (PMO) oversight throughout the implementation lifecycle
- Process optimization and redesign before technology is deployed, not after
- Change management planning and execution to drive actual adoption, not just go-live
- Implementation oversight and quality assurance at every phase gate
- Post-go-live stabilization and documentation your team can own going forward
Best For
- Organizations implementing ERP (SAP, Oracle, NetSuite)
- Companies migrating to cloud infrastructure
- Businesses automating manual processes
- Post-merger technology integrations
- Organizations modernizing legacy systems
Fractional CIO & PM Consulting
For organizations that need senior-level technology leadership on an ongoing basis, but aren't ready or positioned to hire a full-time CIO or CTO.
TrueSight™ is a retained fractional engagement. Shene'e works as an embedded strategic advisor, attending leadership meetings, guiding technology decisions, and providing the governance oversight that keeps your IT investments aligned with business direction. This is not a monthly check-in call. It's real continuity from someone who knows your organization's history and priorities.
You get someone in the room when decisions are being made, not someone who hears about them after. The retainer structure means the relationship deepens over time rather than resetting at each engagement.
What's Included
- Monthly strategic advisory sessions (up to 8 hours per month) with documented outcomes
- Ongoing IT governance and risk oversight so issues are caught early
- Technology investment review and recommendations before commitments are made
- Vendor and contract management support to protect your organization's interests
- Board and leadership presentation support when technology decisions need an executive voice
- Direct access to Shene'e via email and scheduled calls throughout the month
Best For
- SMBs without a dedicated CIO/CTO
- Nonprofits managing IT risk on limited budgets
- Organizations with active compliance obligations
- Boards seeking technology oversight
- Companies between technology leaders
Executive & Team Workshops
For leadership teams, boards, and internal technology groups who need a shared understanding of IT governance, compliance, and digital risk before they can act on it effectively.
TrueEmpower™ is a custom workshop engagement designed around your organization's specific context. That might mean onboarding a new board to IT governance fundamentals, preparing a leadership team for a compliance audit, or helping a technology team translate their decisions into business language. The content is built for your situation, not pulled from a generic curriculum.
The goal is lasting internal capability. When your people leave a TrueEmpower™ workshop, they should have a framework they can actually use, not a slide deck to reference once and file away.
What's Included
- Custom workshop design and facilitation, available in half-day or full-day formats
- Pre-workshop organizational assessment to tailor content to your specific situation
- Executive education on IT risk and governance fundamentals, in plain language
- Compliance readiness workshops timed around your audit or certification schedule
- Digital transformation leadership training for teams responsible for driving change
- Post-workshop summary with next-step recommendations and accountable owners
Best For
- Boards seeking IT governance education
- Leadership teams preparing for compliance audits
- Technology teams bridging business/IT divides
- HR teams building digital literacy programs
- Organizations after major technology failures
Engagement Overview
Every Engagement Is Scoped to Your Organization.
All packages are custom-scoped based on your organization's size, complexity, and specific needs. The best first step is a conversation.